Terms of Service
SMS Messaging Terms & Conditions | Effective Date: January 5, 2026
1. SMS Messaging Terms & Conditions
These Terms of Service govern your use of SMS messaging services provided by GREW Solutions LLC ("GREW," "we," "our," or "us"). By opting in to receive SMS messages from us, you agree to these Terms of Service.
2. Types of Messages
By subscribing to our SMS service, you may receive the following types of messages:
- Appointment Reminders - Notifications about scheduled appointments and services
- Order Alerts - Updates regarding orders and delivery status
- Account Notifications - Important account-related information and updates
- Service Updates - Changes to our services and special offers
- Transactional Messages - Confirmations and receipts for transactions
- Marketing Communications - Promotional messages and information about services
3. Messaging Frequency and Rates
Messaging Frequency: Messaging frequency may vary depending on your interactions with GREW Solutions and the services you use. You may receive multiple messages per week or as infrequently as monthly, depending on circumstances.
Message and Data Rates: Message and data rates may apply. Standard message and data rates charged by your mobile carrier will apply to all SMS messages you receive. Check with your wireless carrier for details about your specific plan and messaging rates.
4. Opt-Out Instructions
You may opt out of receiving SMS messages from us at any time, free of charge. To opt out:
- Reply "STOP" to any SMS message you receive from GREW Solutions
- You will receive a confirmation message acknowledging your opt-out request
- We will cease sending you SMS messages within a reasonable timeframe
- Opting out of SMS messages will not affect other communications or your account status
5. Need Assistance?
For help with our SMS messaging service, you have several options:
- Text "HELP" to any SMS message from GREW Solutions for assistance information
- Visit our website: https://grewsolutions.com/
- Contact us directly through our website contact form for additional support
6. Privacy & Data Protection
Your privacy is important to us. For information about how we collect, use, and protect your personal information, including your phone number and SMS preferences, please review our Privacy Policy.
7. Limitations and Disclaimers
We are not responsible for:
- Message delivery delays caused by your mobile carrier
- Loss or failure of SMS messages due to technical issues beyond our control
- Charges incurred by your mobile carrier for receiving messages
- Issues with your mobile device or carrier service
8. Changes to These Terms
We may update these Terms of Service at any time. Your continued use of our SMS messaging service following any changes constitutes your acceptance of the updated terms. We will notify you of any material changes via email or SMS.
9. Contact Information
For questions about these Terms of Service, please contact us:
- Website: https://grewsolutions.com/
- Privacy Policy: https://grewsolutions.com/privacy-policy
- Contact Form: Available on our website
10. Acknowledgment
By opting in to receive SMS messages from GREW Solutions, you acknowledge that you have read and agree to these Terms of Service. You also acknowledge that you have the legal right to receive SMS messages at the phone number you provided and that message and data rates may apply.